Mobitel Late Night Internet Plans

Dear All,

 

Mobitel further establishes its position as the Best value network for Mobile Broadband by introducing special off-peak plans (between 12 midnight and 6 am) for Mobitel broadband users. This will enable Mobitel subscribers to download data at the lowest rates in the country whilst enjoying free data bundles. Current Mobitel Postpaid broadband users can now add on this plan to their existing Mobitel broadband packages namely all Postpaid Zoom Packages (Zoom 475/590/890/1290,BB240) and Upahara Broadband connections.

 

For your information please.

 

FAQ – Late Night Internet Plans

1.       What is Late Night Internet Plans?

It is an add-on bundle to the existing commercial package, where the customer gets an additional bundle over its existing commercial package bundle at a nominal price. This additional bundle will be given priority in utilization over the current commercial package bundle, during off-peak hours.

2.       What is the time duration of "Off-Peak" hours for broadband?

12.00 a.m – 6.00 a.m

 

3.      What are the plans in this package?

Current Packages	BB240/BBUPA	Zoom 475	Zoom 590	Zoom 890	Zoom 1290
Rental (Rs.)	240	475	590	890	1290
Free Bundle	1GB	2GB	3GB	5GB	8GB
Rental Rs.	Proposed free bundle
50.00	Additional 1GB Free during off peak
140.00	Additional 3GB Free during off peak
350.00	Additional 8GB Free during off peak
600.00	Additional 15GB Free during off peak

 

4.      How can this plan be activated?

The Off-Peak bundle works as an add-on to the current commercial package. If the customer wants to activate the plan he/she has to SMS either of the following to 2545

Act OP50

Act OP140

Act OP350

Act OP600

5.      Is there an activation/registration fee?

No there is no activation/registration fee involved

 

6.      Who is entitled to activate this plan?

 

Anyone who has registered for a commercial postpaid broadband package (BB 240 CAP, BBUPA, Zoom 475, Zoom 590, Zoom 890, Zoom 1290), with Mobitel is entitled to activate the late night internet plans.

 

7.      Has this plan to be activated every month?

 

No, once the plan is activated as an add-on it gets auto-renewed every month.

 

8.      What are the terms and conditions of this plan?

Website details/IVR

 

9.      Can this plan be deactivated?

 

Yes, in-order to deactivate the plan SMS the following to 2545

 

Dct OP50

Dct OP140

Dct OP350

Dct OP600

 

10.  Are multiple activations allowed?

No

 

11.  Are plan change overs allowed & what is the process?

Yes, it is allowed. In order to do so the customer has to first deactivate the existing plan and then activate the new plan. In addition only one plan change over within a bill run

 

 

 

12.  Can I deactivate and activate the plan to the same plan?

No, once deactivated the customer can only activate a different OP bundle

 

13.  If I have an unutilized bundle within one bill run, can I carry it forward to the next bill run?

No

14.  In the case of an OP bundle changeover, when a customer changes from one OP plan to another OP plan, and if there is an unutilized balance in the first OP plan will that be accumulated to the new OP plan bundle?

Yes

15.  Can I check my usage balance?

Yes, if you want to check your daily usage alert, SMS Yes to 4545.

If you want to request for your daily usage alert, SMS usage to 4567

16.  How do I obtain activation details of the package?

SMS info to 2545

 

17.  When Off-Peak (OP) plans are activated in the middle of the bill run & Plan changeovers are being carried out is rental prorated?

No

18.  What is the credit limit process when such plans are being activated?

In order to accommodate to the requirement of the customer, when the customer activates an OP Plan the credit limit enhances by the amounts presented in the table below & reduces when the customer deactivates to its original amount.

PKG	BBUPA/240 CAP	Zoom 475	Zoom 590	Zoom 890	Zoom1290
	Credit Limit adjustment with tax
OP 50	100.00	100.00	100.00	100.00	100.00
OP 140	200.00	200.00	200.00	200.00	200.00
OP 350	500.00	500.00	500.00	500.00	500.00
OP 600	800.00	800.00	800.00	800.00	800.00

 

 

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